{"id":11,"date":"2023-07-25T01:24:39","date_gmt":"2023-07-25T01:24:39","guid":{"rendered":"https:\/\/lapipetua.amaredg.com\/?page_id=11"},"modified":"2023-07-25T01:33:22","modified_gmt":"2023-07-25T01:33:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/lapipetua.amaredg.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#DDFFE3&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; header_font_size=&#8221;39px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; sticky_enabled=&#8221;0&#8243; header_font_size_phone=&#8221;35px&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; header_text_align_phone=&#8221;center&#8221; header_font_size_tablet=&#8221;39px&#8221;]<\/p>\n<h1>Pol\u00edtica de devoluciones y reembolsos<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; prev_background_color=&#8221;#DDFFE3&#8243; admin_label=&#8221;Popular Product Section&#8221; _builder_version=&#8221;4.21.0&#8243; custom_padding=&#8221;44px|0px|0px|0px||&#8221; top_divider_style=&#8221;waves2&#8243; top_divider_height=&#8221;30px&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; custom_padding=&#8221;|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; width=&#8221;70%&#8221; module_alignment=&#8221;center&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text admin_label=&#8221;Popular Products Title&#8221; _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;||||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#86DE8B&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||10px|&#8221; custom_padding=&#8221;|||&#8221; animation_style=&#8221;fade&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243; text_font_size=&#8221;16px&#8221; header_2_line_height=&#8221;1.5em&#8221;]<\/p>\n<h2>Informaci\u00f3n general<\/h2>\n<p>Nuestra pol\u00edtica de reembolsos y devoluciones dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, no podemos ofrecerte un reembolso o cambio completo.<\/p>\n<p>Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibi\u00f3. Tambi\u00e9n debe estar en su embalaje original.<\/p>\n<p>Hay varios tipos de productos que no pueden devolverse. Los productos perecederos, como alimentos, flores, peri\u00f3dicos o revistas, no pueden devolverse. Tampoco aceptamos productos \u00edntimos o sanitarios, materiales peligrosos o l\u00edquidos o gases inflamables.<\/p>\n<p>Art\u00edculos adicionales no retornables:<\/p>\n<ul>\n<li>Tarjetas regalo<\/li>\n<li>Productos descargables<\/li>\n<li>Algunos art\u00edculos de salud y cuidado personal<\/li>\n<\/ul>\n<p>Para completar su devoluci\u00f3n, necesitamos un recibo o prueba de compra.<\/p>\n<p>Hay determinadas situaciones en las que s\u00f3lo se conceden devoluciones parciales:<\/p>\n<ul>\n<li>Cualquier art\u00edculo que no se encuentre en su estado original, est\u00e9 da\u00f1ado o le falten piezas por motivos que no se deban a un error nuestro.<\/li>\n<li>Cualquier art\u00edculo que se devuelva m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega.<\/li>\n<\/ul>\n<h2><\/h2>\n<h2>Devoluciones<\/h2>\n<p>Una vez recibida e inspeccionada su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido su art\u00edculo devuelto. Tambi\u00e9n le notificaremos la aprobaci\u00f3n o rechazo de su reembolso.<\/p>\n<p>Si se aprueba, el reembolso se procesar\u00e1 y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original, en un plazo determinado de d\u00edas.<\/p>\n<h2><\/h2>\n<h2>Reembolsos atrasados o no recibidos<\/h2>\n<p>Si a\u00fan no ha recibido el reembolso, compruebe primero de nuevo su cuenta bancaria.<\/p>\n<p>A continuaci\u00f3n, p\u00f3ngase en contacto con la entidad emisora de su tarjeta de cr\u00e9dito.<\/p>\n<p>A continuaci\u00f3n, p\u00f3ngase en contacto con su banco. A menudo transcurre alg\u00fan tiempo antes de que se contabilice el reembolso.<\/p>\n<p>Si has hecho todo esto y a\u00fan no has recibido el reembolso, ponte en contacto con nosotros en {email address}.<\/p>\n<h2><\/h2>\n<h2>Art\u00edculos en oferta<\/h2>\n<p>S\u00f3lo se reembolsar\u00e1n los art\u00edculos de precio normal. Los art\u00edculos en oferta no se pueden reembolsar.<\/p>\n<h2><\/h2>\n<h2>Cambios<\/h2>\n<p>S\u00f3lo cambiamos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesitas cambiarlo por el mismo art\u00edculo, env\u00edanos un correo electr\u00f3nico a {email address} y env\u00eda tu art\u00edculo a: {direcci\u00f3n f\u00edsica}.<\/p>\n<h2><\/h2>\n<h2>Regalos<\/h2>\n<p>Si el art\u00edculo estaba marcado como regalo cuando se compr\u00f3 y se le envi\u00f3 directamente, recibir\u00e1 un cr\u00e9dito de regalo por el valor de su devoluci\u00f3n.<\/p>\n<p>Una vez recibido el art\u00edculo devuelto, se le enviar\u00e1 por correo un cheque regalo.<\/p>\n<p>Si el art\u00edculo no estaba marcado como regalo en el momento de la compra, o si la persona que hizo el regalo se envi\u00f3 a s\u00ed misma el pedido para entreg\u00e1rtelo a ti m\u00e1s tarde, enviaremos un reembolso a la persona que hizo el regalo y ella se enterar\u00e1 de tu devoluci\u00f3n.<\/p>\n<h2><\/h2>\n<h2>Env\u00edo de devoluciones<\/h2>\n<p>Para devolver su producto, debe enviarlo por correo a {direcci\u00f3n f\u00edsica}.<\/p>\n<p>Usted ser\u00e1 responsable de pagar sus propios gastos de env\u00edo para devolver su art\u00edculo.<\/p>\n<p>Los gastos de env\u00edo no son reembolsables. Si recibe un reembolso, el coste del env\u00edo de devoluci\u00f3n se deducir\u00e1 de su reembolso.<\/p>\n<p>Dependiendo de d\u00f3nde viva, el tiempo que puede tardar en llegarle el producto cambiado puede variar. Si va a devolver art\u00edculos m\u00e1s caros, puede utilizar un servicio de env\u00edo con seguimiento o contratar un seguro de env\u00edo.<\/p>\n<p>No garantizamos que recibamos el art\u00edculo devuelto.<\/p>\n<h2><\/h2>\n<h2>\u00bfNecesita ayuda?<\/h2>\n<p>Ponte en contacto con nosotros en {email} si tienes preguntas relacionadas con reembolsos y devoluciones.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y reembolsosInformaci\u00f3n general Nuestra pol\u00edtica de reembolsos y devoluciones dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, no podemos ofrecerte un reembolso o cambio completo. Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibi\u00f3. Tambi\u00e9n debe estar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h3>Overview<\/h3><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>Gift cards<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Downloadable software products<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Some health and personal care items<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>Book with obvious signs of use<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><h2>Refunds<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Late or missing refunds<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Sale items<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Exchanges<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Gifts<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Shipping returns<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Need help?<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"1440","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":3,"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":62461,"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/62461"}],"wp:attachment":[{"href":"https:\/\/lapipetua.amaredg.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}